FAQs

Frequently Asked Questions

1. Any landmarks surrounding your hotel?

Please refer to www.theexplorer.com.my

2. How can I go to your hotel from Kuala Lumpur or Singapore by North-South Expressway?

Yes. Please refer to the Map

3. Are the rates quoted meant for per room or per person?

All rates quoted are based on per room per night basis.

4. How far is your hotel to the bus terminal (Melaka Sentral)?

It is about 5-10 mins by car.

5. How far is your hotel from the Kuala Lumpur International Airport (KLIA)?

From KLIA, it takes about 2 hours to reach our hotel by car.

6. What room types you have?

We have altogether 7 types of room.


Standard Room (2 Single Beds or 1 Queen Bed)
Executive Room (1 Queen Bed & 1 Single Beds)
Super Deluxe Queen Room (1 Queen Bed)
Deluxe Executive Room (1 Queen & 1 Single Bed)
Deluxe Twin/Queen Room (2 Single Beds or 1 Queen Bed)

7. Does your hotel have Long Term Rates?

8. Does your hotel accept foreign currency?

We only accept Ringgit Malaysia (RM).

9. How many people can stay in your room?

The Standard Room and Deluxe Queen Room are meant for 2 persons; Executive Room for 3 persons; and the Deluxe Executive Room can accommodate up to 4 persons by request of an additional mattress at an additional surcharge. Additional pax needs to request for extra mattress at RM50.00.

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